Last updated: October 2, 2025

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Better Now Rx, Inc (“Better Now Rx, Inc,” “we,” “us,” or “our”), concerning your access to and use of the https://betternowrx.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or additional documents posted on the Site from time to time are hereby expressly incorporated into these Terms by reference. We reserve the right, in our sole discretion, to make modifications, updates, or changes to these Terms of Use at any time and for any reason. In the event of changes, we will notify users by updating the “Last Updated” date at the top of these Terms and may provide additional notice through other means such as email or a prominent announcement on the Site. You acknowledge and agree that it is your responsibility to review these Terms periodically to stay informed of any modifications. By continuing to use the Site after the effective date of revised Terms, you are deemed to have accepted those changes.

The information provided on the Site is intended for users located within jurisdictions where such use complies with all applicable laws and regulations. It is your responsibility to ensure that your use of the Site complies with local laws, and we assume no liability for users accessing the Site from regions where such usage is restricted or prohibited.

The Site is not designed to comply with industry-specific regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA), or any other healthcare, finance, or security-related laws. If your interactions require compliance with such regulations, you must not use this Site. Additionally, you may not use the Site in a manner that would violate the Gramm-Leach-Bliley Act (GLBA) or any other applicable consumer protection or data security laws.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. If we become aware that an individual under 18 has used our services without verifiable parental consent, we reserve the right to terminate their access, delete their account, and take any other necessary actions to comply with applicable laws regarding minors’ online privacy.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us and are protected by copyright and trademark laws, as well as various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.

The Content and Marks are provided on the Site “AS IS” for your informational and personal use only. Except as expressly provided in these Terms of Use, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use. No rights or licenses are granted to you except as expressly set forth in these Terms.

We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks. Any unauthorized use of the Site, Content, or Marks will result in the immediate revocation of the limited license granted herein and may violate applicable laws, leading to potential legal action.

3. User Representations

By using the Site, you represent and warrant that:

  • Accuracy of Information: All registration information you submit will be true, accurate, current, and complete, and you agree to maintain and promptly update such information as necessary.
  • Legal Capacity & Compliance: You have the legal capacity to enter into this agreement and agree to comply with these Terms of Use.
  • Age Restriction: You are not a minor in the jurisdiction in which you reside, and if you are under 18, you are expressly prohibited from using the Site.
  • Prohibited Automated Access: You will not access the Site through automated or non-human means, whether through a bot, script, or other method.
  • Lawful Use Only: You will not use the Site for any illegal, fraudulent, or unauthorized purposes, including engaging in activities that violate any applicable law or regulation.
  • No Harmful Conduct: Your use of the Site will not interfere with, disrupt, or negatively affect the functionality, security, or integrity of the Site, its users, or associated networks.

If you provide any information that is false, inaccurate, outdated, or incomplete, or if we determine that you have violated these Terms, we reserve the right to suspend or terminate your account immediately and restrict your current or future access to the Site without notice or liability. We may also take legal action where necessary.

4. User Registration

You may be required to create an account to access certain features of the Site. By registering, you agree to:

  • Confidentiality of Credentials: You are responsible for maintaining the confidentiality of your account credentials, including your password, and for restricting access to your account.
  • Account Activity Responsibility: You acknowledge that you are fully responsible for all activities that occur under your account, whether authorized by you or not.
  • Unauthorized Access Notification: You agree to immediately notify us if you suspect or become aware of any unauthorized use of your account or any other security breach.
  • Account Security Measures: We reserve the right to take appropriate security measures, including suspending or terminating accounts that we determine may have been compromised or used for fraudulent or unauthorized purposes.
  • Username Restrictions: We reserve the right to remove, reclaim, or change a username you select if, in our sole discretion, we determine that such username is inappropriate, obscene, misleading, impersonating another entity, or otherwise objectionable.
  • One Account Per User: Unless explicitly authorized by us, you may not create multiple accounts for fraudulent purposes, such as manipulating promotions or evading restrictions.

Failure to comply with these registration requirements may result in suspension or termination of your account, restriction of access to our services, or other appropriate legal action.

5. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are expressly endorsed or approved by us in writing.

As a user of the Site, you agree not to:

  • Data Scraping & Unauthorized Compilation: Systematically retrieve, scrape, or compile data or content from the Site to create, directly or indirectly, a collection, compilation, database, or directory without our explicit written permission.
  • Fraud & Misrepresentation: Trick, defraud, or mislead us and other users, especially in any attempt to obtain sensitive account information such as user passwords or payment details.
  • Security Violations: Circumvent, disable, or otherwise interfere with security-related features of the Site, including those that prevent or restrict the use or copying of any Content or enforce limitations on Site usage.
  • Reputation Damage: Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • Harassment & Abuse: Use any information obtained from the Site to harass, abuse, stalk, threaten, or harm another person.
  • Misuse of Support Services: Submit false reports of abuse or misconduct or make improper use of our customer support services.
  • Illegal Activity: Use the Site in a manner inconsistent with any applicable laws, regulations, or government requirements.
  • Unauthorized Framing & Linking: Engage in unauthorized framing of or linking to the Site.
  • Malware & Disruptive Content: Upload or transmit (or attempt to upload or transmit) any viruses, Trojan horses, worms, malicious code, or any other material that interferes with the proper operation of the Site, including excessive use of capital letters, spamming, or flooding.
  • Automated System Misuse: Engage in any automated use of the Site, such as using bots, scripts, data mining tools, or similar technologies to send messages, post comments, or extract data.
  • Intellectual Property Violations: Delete, alter, or obscure any copyright, trademark, or other proprietary rights notice from any Content.
  • Impersonation & Identity Fraud: Attempt to impersonate another user, person, or entity, or use the username of another user without authorization.
  • Spyware & Passive Data Collection: Upload or transmit any material that acts as a passive or active information collection mechanism, including web bugs, cookies, spyware, or other tracking technologies.
  • Disruption & Overload Attacks: Interfere with, disrupt, or create an undue burden on the Site or any networks or services connected to the Site.
  • Threats Against Our Team: Harass, intimidate, threaten, or cause distress to our employees, contractors, or agents engaged in providing any portion of the Site.
  • Bypassing Security Measures: Attempt to bypass, probe, scan, or test the vulnerability of any security measures of the Site designed to prevent unauthorized access.
  • Code & Software Manipulation: Copy, adapt, reverse-engineer, decompile, disassemble, or modify any part of the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other programming code.
  • Automated Tools & Scraping: Except as permitted by standard search engine practices, use, launch, develop, or distribute any automated system, including but not limited to spiders, robots, scrapers, cheat utilities, or offline readers that access the Site without authorization.
  • Purchasing Agents: Use a third-party buying agent or purchasing service to make unauthorized purchases on the Site.
  • Spamming & Fake Accounts: Engage in unauthorized collection of user information, including email addresses, usernames, or personal data, for purposes such as spamming, phishing, or fraud.
  • Competitive & Commercial Use: Use the Site or its Content as part of any effort to compete with us, engage in unauthorized reselling, or otherwise exploit the Site for commercial gain without our approval.

Any violation of these restrictions may result in immediate termination of your account, restriction of access, legal action, and/or reporting to law enforcement authorities where applicable.

6. User Generated Contributions

The Site may allow you to chat, contribute to blogs, participate in message boards, online forums, and other interactive features, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials on the Site. These may include, but are not limited to, text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”).

Contributions may be viewable by other users of the Site and third-party websites, and as such, any Contributions you transmit may be treated as non-confidential and non-proprietary.

By creating or making Contributions available, you represent and warrant that:

  • Intellectual Property Compliance: Your Contributions do not and will not infringe upon any copyrights, patents, trademarks, trade secrets, moral rights, or other proprietary rights of any third party.
  • Ownership & Permissions: You are either the original creator of your Contributions or have the necessary licenses, rights, consents, releases, and permissions to use and authorize us and other users to use them in any way contemplated by the Site and these Terms.
  • Consent for Identifiable Individuals: If your Contributions include images, voices, or personal data of identifiable individuals, you have obtained written consent for their use.
  • Accuracy & Authenticity: Your Contributions are not false, inaccurate, deceptive, or misleading.
  • No Unsolicited Advertising or Spam: Your Contributions do not include unauthorized advertising, promotional materials, spam, pyramid schemes, chain letters, mass mailings, or other solicitations.
  • Appropriate Content Standards: Your Contributions are not obscene, lewd, lascivious, defamatory, violent, harassing, slanderous, or otherwise objectionable as determined by us.
  • Respectful & Non-Harmful Behavior: Your Contributions do not ridicule, mock, intimidate, disparage, or abuse anyone.
  • No Harassment or Threats: Your Contributions do not harass, threaten, or encourage violence against any individual or group.
  • Legal Compliance: Your Contributions do not violate any applicable laws, regulations, or rules.
  • Privacy & Publicity Rights: Your Contributions do not violate the privacy, publicity, or data protection rights of any third party.
  • Protection of Minors: Your Contributions do not contain content related to child exploitation, child pornography, or any material that could endanger minors’ well-being.
  • No Hate Speech or Discrimination: Your Contributions do not include offensive comments or materials that promote discrimination or hate speech.
  • No Links to Harmful or Illegal Content: Your Contributions do not link to any material that violates these Terms of Use or any applicable law or regulation.

7. Contribution License

By posting your Contributions to any part of the Site, you automatically grant, and you represent and warrant that you have the legal right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide license to:

  • Host, use, copy, reproduce, distribute, publish, broadcast, sell, resell, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions.
  • Create derivative works from or incorporate Contributions into other works.
  • Use Contributions for any purpose, including commercial, marketing, and advertising purposes.
  • Grant and authorize sublicenses of the foregoing rights to third parties.

This license applies to all formats, media, or technologies, whether existing now or developed in the future, and includes our right to use your name, company name, franchise name, trademarks, service marks, trade names, logos, personal and commercial images, and likeness as provided in your Contributions.

By submitting Contributions, you waive all moral rights, including but not limited to attribution and integrity rights, and you warrant that no moral rights have otherwise been asserted in relation to your Contributions.

Ownership & Liability

We do not claim ownership over your Contributions. You retain full ownership of all intellectual property rights associated with your Contributions. However, by posting, you acknowledge that:

  • We are not responsible for any statements, claims, or representations made in your Contributions.
  • You are solely responsible for your Contributions and any potential consequences arising from them.
  • You agree to release and exonerate us from any legal claims, disputes, or liabilities related to your Contributions.

Our Rights Over Contributions

We reserve the right, at our sole discretion, to:

  • Edit, redact, or modify any Contributions for clarity, appropriateness, or compliance with our policies.
  • Re-categorize Contributions to ensure proper placement on the Site.
  • Pre-screen, remove, or delete any Contributions at any time and for any reason, without prior notice.

We have no obligation to monitor user Contributions but reserve the right to do so at our discretion.

8. Guidelines for Reviews

We may allow users to leave reviews or ratings on the Site. By posting a review, you agree that:

  • Your review must be based on firsthand experience and be honest and accurate.
  • Reviews must not contain profanity, hate speech, discriminatory remarks, or references to illegal activity.
  • You must not be affiliated with a competitor when posting negative reviews.
  • No false, misleading, or exaggerated statements.
  • You may not organize or participate in review manipulation campaigns.

We may accept, reject, or remove any review at our discretion. Reviews do not represent our views, and we assume no liability for them. By posting a review, you grant us a royalty-free, worldwide license to use and distribute it.

Violations may result in removal of reviews, account suspension, or legal action.

9. Mobile Application License

Use License: If you access the Site via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on your owned or controlled wireless device, strictly in accordance with these Terms.

You shall not:

  • Decompile, reverse-engineer, disassemble, or decrypt the application, except as permitted by law.
  • Modify, adapt, translate, or create derivative works from the application.
  • Violate any laws or regulations while using the application.
  • Remove or alter proprietary notices, including copyright or trademarks.
  • Use the application for commercial, revenue-generating, or unauthorized purposes.
  • Make the application accessible over a network for simultaneous use on multiple devices.
  • Develop or distribute competing applications, services, or software using our application.
  • Use the application to send automated queries or unsolicited communications.
  • Utilize proprietary information, interfaces, or intellectual property to develop related software or accessories.

Apple & Android Devices

When using the application via Apple Store or Google Play (each an “App Distributor”), you agree that:

  • The license is non-transferable and must comply with the App Distributor’s terms of service.
  • We are responsible for maintenance and support, unless otherwise required by law. The App Distributor has no maintenance obligation.
  • In case of a warranty failure, you may seek a refund from the App Distributor per its policies, but it holds no further warranty obligations.
  • You confirm that you are not located in a U.S.-sanctioned country or listed as a restricted party by the U.S. government.
  • You must comply with third-party agreements, such as VoIP or wireless data service terms, when using the app.
  • The App Distributors are third-party beneficiaries of this license and may enforce its terms against you.

10. Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You hereby waive all moral rights to any such Submissions, and you warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

11. Third-Party Website and Content

The Site may contain (or you may be directed to) links to external websites (“Third-Party Websites”) and various forms of content, such as articles, photographs, text, graphics, designs, music, videos, applications, software, and other materials originating from third parties (“Third-Party Content”).

We do not investigate, monitor, or verify the accuracy, appropriateness, or completeness of Third-Party Websites or Third-Party Content. We are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content available on, linked to, or installed from the Site. This includes, but is not limited to, their content, accuracy, offensiveness, opinions, reliability, privacy practices, or policies.

The inclusion of, linking to, or permission to use Third-Party Websites or Content does not constitute our endorsement or approval. If you choose to leave the Site and access Third-Party Websites or use/install Third-Party Content, you do so at your own risk, and these Terms will no longer apply. We strongly recommend that you review the applicable terms, policies, and privacy practices of any Third-Party Website or service before using it.

Any purchases made through Third-Party Websites are solely between you and the third party. We assume no responsibility for such transactions, and you agree that we do not endorse any products or services offered by third parties.

By using the Site, you agree to hold us harmless from any losses, damages, or harm resulting from:
• Your use of Third-Party Websites or Content.
• Any purchase or transaction made with third parties.
• Any issues arising from your interactions with Third-Party Websites or Content.

12. Site Management

We reserve the right, but not the obligation, to:

  • Monitor the Site for violations of these Terms of Use.
  • Take legal action against any user who, in our sole discretion, violates these Terms or applicable laws, including reporting such users to law enforcement authorities.
  • Restrict, limit, or disable (to the extent technologically feasible) any of your Contributions, in whole or in part, at our sole discretion and without prior notice or liability.
  • Remove or disable files and content that are excessive in size or place an undue burden on our systems, at our sole discretion and without prior notice.
  • Manage the Site in a way that protects our rights, property, and ensures its proper functionality.

13. Privacy Policy

We care about your privacy and data security. Please review our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you agree to be bound by our Privacy Policy.

Please note that the Site is hosted in the United States. If you access the Site from a region with different data protection laws, you acknowledge that your data will be transferred to, processed, and stored in the United States. By continuing to use the Site, you consent to this data transfer and understand that U.S. laws may differ from those in your jurisdiction.

14. Patient Code of Conduct

  • Respectful Behavior: Patients must treat all staff, including physicians, nurses, and administrative personnel, with respect, courtesy, and professionalism at all times.
  • Zero Tolerance: We have a zero-tolerance policy for abusive, threatening, or violent behavior, including verbal abuse, harassment, discrimination, or disruptive conduct.
  • Consequences: Violations may result in warnings, appointment cancellations, removal from our facility, permanent dismissal, or legal action if necessary.

15. Term and Termination

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION.

WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

16. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Site. Nothing in these Terms will be construed to obligate us to maintain and support the Site or provide updates or corrections.

17. Governing Law

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

18. Dispute Resolution

Binding Arbitration: If the Parties cannot resolve a Dispute through informal negotiation, the Dispute (except as expressly excluded below) will be resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where applicable, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”). Arbitration fees and arbitrator compensation shall follow AAA rules, and we will cover costs deemed excessive by the arbitrator. Arbitration may proceed in person, via documents, phone, or online.

The arbitrator will issue a written decision but is not required to provide reasons unless requested. The arbitrator must follow applicable law, and any award may be challenged if they do not. Unless otherwise required, arbitration will occur in Wayne, Michigan. Parties may only go to court to compel arbitration, stay proceedings pending arbitration, or confirm or vacate an arbitration award.

If a Dispute proceeds in court (rather than arbitration), it must be brought in the state or federal courts of Wayne, Michigan. The Parties waive defenses of personal jurisdiction or forum non conveniens. The United Nations Convention on Contracts for the International Sale of Goods and UCITA do not apply.

No Dispute may be initiated more than one (1) year after the cause arose. If any part of this arbitration provision is invalid, that portion will be decided by a court in Michigan and the rest remains in effect.

Restrictions:

  • Arbitration is limited to individual disputes; no consolidation or class actions.
  • No arbitration in a representative capacity or class-action basis.

Exceptions to Arbitration: Disputes regarding intellectual property rights, theft, piracy, injury to property or person, or injunctive relief are not subject to binding arbitration and may be brought in court.

19. Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors and update information at any time without prior notice.

20. Disclaimer

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no warranties about the accuracy, completeness, or reliability of Site content or linked websites, and we assume no responsibility for errors or omissions, personal injury or property damage, unauthorized access to secure servers, data loss, interruptions, bugs, viruses, or other harmful components. We do not guarantee that third-party products or services advertised or offered through the Site are endorsed, and we are not responsible for any third-party transactions.

You should exercise caution when using the Site and deal prudently with any third-party products or services.

21. Limitations of Liability

To the fullest extent permitted by law, we, our officers, employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, special, exemplary, punitive, or consequential damages (including lost profits, revenue, data, or costs) arising from your use or inability to use the Site, even if advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these Terms or the Site is limited to the amount you paid us in the six (6) months preceding the claim, if any. Some jurisdictions do not allow certain limitations, so this may not apply to you.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our affiliates, officers, agents, and employees, from any claims, damages, losses, liabilities, or expenses (including attorneys’ fees) arising from:

  • Your Contributions;
  • Your use of the Site;
  • Your violation of these Terms;
  • Your breach of third-party rights;
  • Any harmful act toward another user via the Site.

We may assume exclusive defense of any claim at your expense, and you agree to cooperate with our defense.

23. User Data

We maintain certain data you transmit to the Site for operational purposes but do not guarantee its preservation. You are responsible for backing up your data. We are not liable for any loss or corruption.

24. Electronic Communications, Transactions, and Signatures

By using the Site, you consent to receive electronic communications. You agree that electronic signatures, contracts, and notices satisfy any legal requirement for written communication.

25. California Users and Residents

If you reside in California and a complaint remains unresolved, you may contact the California Department of Consumer Affairs at:

Address: 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254

26. Miscellaneous

These Terms, along with our posted policies, constitute the entire agreement between you and us. Our failure to enforce a provision is not a waiver. We may assign rights or obligations at any time. We are not liable for delays beyond our control. If any provision is unenforceable, the remainder stays valid. No agency or employment relationship is created. These Terms are not construed against us by virtue of drafting. You waive any defense based on the electronic nature of these Terms.

27. Telehealth Consent

By submitting your information on betternowrx.com, you consent to receive telehealth services, including remote diagnosis, treatment, and follow-up care. You acknowledge telehealth is not a substitute for emergency care and authorize communication via email and phone regarding your care. Electronic communications may not be fully secure.

You may withdraw your consent at any time by notifying your provider in writing.

28. Contact Us

To resolve complaints or request further information, contact us at:

Better Now Rx, Inc
Email: [email protected]

29. External Services Contacts

The Pharmacy Hub

Epiq Scripts Pharmacy

30. Patient Services and Transparency

We are committed to providing clear information about our services and costs so you can make informed decisions.

Services Provided: We utilize Locke Bio, a platform that facilitates consultations with with Locum Tenens, a licensed telehealth medical group who assesses your medical needs and recommend treatments.

Pricing Transparency: All fees, including consultation and treatment, are disclosed during checkout to prevent hidden charges.

Service Availability: Our services are available in all U.S. states except: AK, CA.

Commitment to Clear Communication: If you have questions or need clarification, our support team is available. By using our services, you acknowledge our dedication to transparency and patient-centered care.

31. Pricing and Consultation Fees

All prices shown at checkout include the mandatory doctor consultation fee to ensure transparency and avoid hidden costs.

By making payment, you acknowledge that the amount covers both consultation and treatment services. If in doubt about pricing, contact support before completing your purchase.

32. Consultation Requirements and Treatment Eligibility

All patients must undergo a consultation with a licensed healthcare provider to assess safety and suitability of treatment. This consultation does not guarantee approval.

Reasons for denial or modification may include:

  • Contraindications discovered during consultation.
  • Risks outweighing benefits.
  • Alternative treatments deemed more appropriate.

We commit to explaining rationales and recommending alternative paths if needed. By proceeding, you agree to comply with these requirements and understand that final treatment decisions rest with qualified providers.