Last updated: October 2, 2025
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Better Now Rx, Inc (“Better Now Rx, Inc,” “we,” “us,” or “our”), concerning your access to and use of the https://betternowrx.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or additional documents posted on the Site from time to time are hereby expressly incorporated into these Terms by reference. We reserve the right, in our sole discretion, to make modifications, updates, or changes to these Terms of Use at any time and for any reason. In the event of changes, we will notify users by updating the “Last Updated” date at the top of these Terms and may provide additional notice through other means such as email or a prominent announcement on the Site. You acknowledge and agree that it is your responsibility to review these Terms periodically to stay informed of any modifications. By continuing to use the Site after the effective date of revised Terms, you are deemed to have accepted those changes.
The information provided on the Site is intended for users located within jurisdictions where such use complies with all applicable laws and regulations. It is your responsibility to ensure that your use of the Site complies with local laws, and we assume no liability for users accessing the Site from regions where such usage is restricted or prohibited.
The Site is not designed to comply with industry-specific regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA), or any other healthcare, finance, or security-related laws. If your interactions require compliance with such regulations, you must not use this Site. Additionally, you may not use the Site in a manner that would violate the Gramm-Leach-Bliley Act (GLBA) or any other applicable consumer protection or data security laws.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. If we become aware that an individual under 18 has used our services without verifiable parental consent, we reserve the right to terminate their access, delete their account, and take any other necessary actions to comply with applicable laws regarding minors’ online privacy.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us and are protected by copyright and trademark laws, as well as various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.
The Content and Marks are provided on the Site “AS IS” for your informational and personal use only. Except as expressly provided in these Terms of Use, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use. No rights or licenses are granted to you except as expressly set forth in these Terms.
We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks. Any unauthorized use of the Site, Content, or Marks will result in the immediate revocation of the limited license granted herein and may violate applicable laws, leading to potential legal action.
By using the Site, you represent and warrant that:
If you provide any information that is false, inaccurate, outdated, or incomplete, or if we determine that you have violated these Terms, we reserve the right to suspend or terminate your account immediately and restrict your current or future access to the Site without notice or liability. We may also take legal action where necessary.
You may be required to create an account to access certain features of the Site. By registering, you agree to:
Failure to comply with these registration requirements may result in suspension or termination of your account, restriction of access to our services, or other appropriate legal action.
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are expressly endorsed or approved by us in writing.
As a user of the Site, you agree not to:
Any violation of these restrictions may result in immediate termination of your account, restriction of access, legal action, and/or reporting to law enforcement authorities where applicable.
The Site may allow you to chat, contribute to blogs, participate in message boards, online forums, and other interactive features, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials on the Site. These may include, but are not limited to, text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”).
Contributions may be viewable by other users of the Site and third-party websites, and as such, any Contributions you transmit may be treated as non-confidential and non-proprietary.
By creating or making Contributions available, you represent and warrant that:
By posting your Contributions to any part of the Site, you automatically grant, and you represent and warrant that you have the legal right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide license to:
This license applies to all formats, media, or technologies, whether existing now or developed in the future, and includes our right to use your name, company name, franchise name, trademarks, service marks, trade names, logos, personal and commercial images, and likeness as provided in your Contributions.
By submitting Contributions, you waive all moral rights, including but not limited to attribution and integrity rights, and you warrant that no moral rights have otherwise been asserted in relation to your Contributions.
We do not claim ownership over your Contributions. You retain full ownership of all intellectual property rights associated with your Contributions. However, by posting, you acknowledge that:
We reserve the right, at our sole discretion, to:
We have no obligation to monitor user Contributions but reserve the right to do so at our discretion.
We may allow users to leave reviews or ratings on the Site. By posting a review, you agree that:
We may accept, reject, or remove any review at our discretion. Reviews do not represent our views, and we assume no liability for them. By posting a review, you grant us a royalty-free, worldwide license to use and distribute it.
Violations may result in removal of reviews, account suspension, or legal action.
Use License: If you access the Site via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on your owned or controlled wireless device, strictly in accordance with these Terms.
You shall not:
When using the application via Apple Store or Google Play (each an “App Distributor”), you agree that:
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You hereby waive all moral rights to any such Submissions, and you warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
The Site may contain (or you may be directed to) links to external websites (“Third-Party Websites”) and various forms of content, such as articles, photographs, text, graphics, designs, music, videos, applications, software, and other materials originating from third parties (“Third-Party Content”).
We do not investigate, monitor, or verify the accuracy, appropriateness, or completeness of Third-Party Websites or Third-Party Content. We are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content available on, linked to, or installed from the Site. This includes, but is not limited to, their content, accuracy, offensiveness, opinions, reliability, privacy practices, or policies.
The inclusion of, linking to, or permission to use Third-Party Websites or Content does not constitute our endorsement or approval. If you choose to leave the Site and access Third-Party Websites or use/install Third-Party Content, you do so at your own risk, and these Terms will no longer apply. We strongly recommend that you review the applicable terms, policies, and privacy practices of any Third-Party Website or service before using it.
Any purchases made through Third-Party Websites are solely between you and the third party. We assume no responsibility for such transactions, and you agree that we do not endorse any products or services offered by third parties.
By using the Site, you agree to hold us harmless from any losses, damages, or harm resulting from:
• Your use of Third-Party Websites or Content.
• Any purchase or transaction made with third parties.
• Any issues arising from your interactions with Third-Party Websites or Content.
We reserve the right, but not the obligation, to:
We care about your privacy and data security. Please review our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you agree to be bound by our Privacy Policy.
Please note that the Site is hosted in the United States. If you access the Site from a region with different data protection laws, you acknowledge that your data will be transferred to, processed, and stored in the United States. By continuing to use the Site, you consent to this data transfer and understand that U.S. laws may differ from those in your jurisdiction.
These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION.
WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Site. Nothing in these Terms will be construed to obligate us to maintain and support the Site or provide updates or corrections.
These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.
Binding Arbitration: If the Parties cannot resolve a Dispute through informal negotiation, the Dispute (except as expressly excluded below) will be resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where applicable, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”). Arbitration fees and arbitrator compensation shall follow AAA rules, and we will cover costs deemed excessive by the arbitrator. Arbitration may proceed in person, via documents, phone, or online.
The arbitrator will issue a written decision but is not required to provide reasons unless requested. The arbitrator must follow applicable law, and any award may be challenged if they do not. Unless otherwise required, arbitration will occur in Wayne, Michigan. Parties may only go to court to compel arbitration, stay proceedings pending arbitration, or confirm or vacate an arbitration award.
If a Dispute proceeds in court (rather than arbitration), it must be brought in the state or federal courts of Wayne, Michigan. The Parties waive defenses of personal jurisdiction or forum non conveniens. The United Nations Convention on Contracts for the International Sale of Goods and UCITA do not apply.
No Dispute may be initiated more than one (1) year after the cause arose. If any part of this arbitration provision is invalid, that portion will be decided by a court in Michigan and the rest remains in effect.
Restrictions:
Exceptions to Arbitration: Disputes regarding intellectual property rights, theft, piracy, injury to property or person, or injunctive relief are not subject to binding arbitration and may be brought in court.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors and update information at any time without prior notice.
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We make no warranties about the accuracy, completeness, or reliability of Site content or linked websites, and we assume no responsibility for errors or omissions, personal injury or property damage, unauthorized access to secure servers, data loss, interruptions, bugs, viruses, or other harmful components. We do not guarantee that third-party products or services advertised or offered through the Site are endorsed, and we are not responsible for any third-party transactions.
You should exercise caution when using the Site and deal prudently with any third-party products or services.
To the fullest extent permitted by law, we, our officers, employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, special, exemplary, punitive, or consequential damages (including lost profits, revenue, data, or costs) arising from your use or inability to use the Site, even if advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or the Site is limited to the amount you paid us in the six (6) months preceding the claim, if any. Some jurisdictions do not allow certain limitations, so this may not apply to you.
You agree to defend, indemnify, and hold us harmless, including our affiliates, officers, agents, and employees, from any claims, damages, losses, liabilities, or expenses (including attorneys’ fees) arising from:
We may assume exclusive defense of any claim at your expense, and you agree to cooperate with our defense.
We maintain certain data you transmit to the Site for operational purposes but do not guarantee its preservation. You are responsible for backing up your data. We are not liable for any loss or corruption.
By using the Site, you consent to receive electronic communications. You agree that electronic signatures, contracts, and notices satisfy any legal requirement for written communication.
If you reside in California and a complaint remains unresolved, you may contact the California Department of Consumer Affairs at:
Address: 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254
These Terms, along with our posted policies, constitute the entire agreement between you and us. Our failure to enforce a provision is not a waiver. We may assign rights or obligations at any time. We are not liable for delays beyond our control. If any provision is unenforceable, the remainder stays valid. No agency or employment relationship is created. These Terms are not construed against us by virtue of drafting. You waive any defense based on the electronic nature of these Terms.
By submitting your information on betternowrx.com, you consent to receive telehealth services, including remote diagnosis, treatment, and follow-up care. You acknowledge telehealth is not a substitute for emergency care and authorize communication via email and phone regarding your care. Electronic communications may not be fully secure.
You may withdraw your consent at any time by notifying your provider in writing.
To resolve complaints or request further information, contact us at:
Better Now Rx, Inc
Email: [email protected]
The Pharmacy Hub
Epiq Scripts Pharmacy
We are committed to providing clear information about our services and costs so you can make informed decisions.
Services Provided: We utilize Locke Bio, a platform that facilitates consultations with with Locum Tenens, a licensed telehealth medical group who assesses your medical needs and recommend treatments.
Pricing Transparency: All fees, including consultation and treatment, are disclosed during checkout to prevent hidden charges.
Service Availability: Our services are available in all U.S. states except: AK, CA.
Commitment to Clear Communication: If you have questions or need clarification, our support team is available. By using our services, you acknowledge our dedication to transparency and patient-centered care.
All prices shown at checkout include the mandatory doctor consultation fee to ensure transparency and avoid hidden costs.
By making payment, you acknowledge that the amount covers both consultation and treatment services. If in doubt about pricing, contact support before completing your purchase.
All patients must undergo a consultation with a licensed healthcare provider to assess safety and suitability of treatment. This consultation does not guarantee approval.
Reasons for denial or modification may include:
We commit to explaining rationales and recommending alternative paths if needed. By proceeding, you agree to comply with these requirements and understand that final treatment decisions rest with qualified providers.
© 2025 Better Now Rx, Inc. All Rights Reserved