Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.

IMPORTANT NOTE – Our Notice of Privacy Practices is a separate document that governs how protected health information (“PHI”) about you may be used and disclosed in connection with the health care services in accordance with HIPAA.

I. Introduction

This Privacy Policy (“Privacy Policy”) describes how Better Now Rx, Inc collects and uses Personal Data about you through our Website, and through email, text, and other electronic communications. The terms “we”, “us”, “our” and “Better Now Rx” refer to Better Now Rx, Inc, a Delaware corporation located at 1230 OAKLEY SEAVER DR STE 101, CLERMONT, FL 34711

Better Now Rx respects your privacy, and we are committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we and our affiliates may collect, how it is used, maintained, and disclosed. Use of the Platform is governed by this Privacy Policy and our Terms of Service. If any term is unacceptable to you, please do not use the Platform or provide Personal Information.

II. Information We Collect About You and How It’s Collected

We collect several types of information from and about users of our Platform, including:

Personal Information: name, address, email, phone, account details, billing and eligibility information.
Health-related information: clinical history, conditions, and communications with Better Now Rx.
Technical information: Internet connection, device, and usage details.
Demographic and preference information: location, product interests, or inquiries.

We collect this information directly from you, automatically as you navigate the Platform, or from third parties such as physicians, medical professionals, and pharmacies.

Information You Give to Us

Account registration details
Payment information (processed securely via third-party processors)
Correspondence, inquiries, or feedback
Search queries and posted content (e.g., testimonials)

Automatic Collection

We use cookies, web beacons, and similar technologies to track usage, preferences, and improve services. Visitors who do not wish cookies should adjust browser settings, but functionality may be limited.

Third-Party Tools

We use Quickbooks and/or Stripe for payments and other third-party tools for analytics, fraud prevention, and site performance.

Information From Other Sources

We may receive additional information from affiliates, contractors, and third-party providers and combine it with other data to provide services.

III. How We Use Your Information

To process registrations, payments, and transactions
For treatment, payment, or healthcare operations
To communicate with you regarding services
To operate, maintain, and improve the Platform
To provide de-identified statistical data
To enhance security and prevent fraud
To comply with applicable laws

IV. Disclosure of Your Information

We may disclose Personal Information:

For treatment, payment, or operations
To service providers, affiliated entities, and medical providers
For compliance with laws and legal obligations
In business transactions (merger, sale, reorganization)
With your consent or authorization

V. Options About How We Use And Disclose Your Information

You may control use of cookies, advertising preferences, and browser settings. We currently do not respond to “Do Not Track” signals.

VI. Data Security

We implement reasonable safeguards to protect your Personal Information, but transmission via the Internet is not fully secure. Use of the Platform is at your own risk.

VII. Third-Party Platforms

Our Platform may link to third-party websites. This Privacy Policy does not apply to those websites, and Better Now Rx is not responsible for their practices.

VIII. No Services To Persons Under 18

We do not knowingly provide services to minors under 18.

IX. California Resident Privacy Rights

California residents have rights under the CCPA, including Right to Know, Right to Deletion, Right to Opt-Out of Sale, and Right to Non-Discrimination. Requests may be submitted to [email protected]. Verification of identity is required.

X. Revisions to Our Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform after updates constitutes acceptance.

XI. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Better Now Rx, Inc
1230 OAKLEY SEAVER DR STE 101
CLERMONT, FL 34711
[email protected]

The assessment available on the Better Now RX website does not establish a clinician–patient relationship between the individual completing the assessment and Better Now RX. Better Now RX is not a medical provider. Instead, it operates as a healthcare technology platform that facilitates connections between individuals and licensed clinicians who may offer non-emergency care services. These clinicians are provided by a professional medical organization Locumtele,(referred to herein as the “Provider”).

The Provider comprise of U.S.-licensed clinicians who follow established clinical protocols to ensure patient safety. Each clinician applies clear eligibility criteria to determine whether an individual qualifies for GLP-1 medications. Every assessment submitted through Better Now RX is independently reviewed by a licensed clinician, who will determine whether the individual is a suitable candidate for GLP-1 treatment and qualifies for a prescription. The decision to prescribe compounded GLP-1 medications is made solely at the discretion of the Provider’s clinician.

Any claims or benefits mentioned on this website are based on self-reported information from Better Now RX members participating in treatment programs that include compounded GLP-1 medications and consultations with licensed clinicians. Members report their weight at intake and approximately every 3–4 weeks thereafter. Individual results from compounded medications may vary depending on adherence to the prescribed treatment plan and the clinician’s professional recommendations.

Although compounded GLP-1 medications are produced in facilities subject to regulatory oversight, these medications have not been reviewed or approved by the U.S. Food and Drug Administration (FDA) for safety, efficacy, or quality. The decision to use compounded medications is made by a licensed clinician, based on a telehealth consultation and the patient’s medical history.

Prospective users of compounded medications are strongly encouraged to discuss the potential risks and benefits of treatment with their clinician. Better Now RX does not manufacture compounded medications, and the medications dispensed may differ in appearance from the products depicted on this website.